Cancellation policy
Cancellation by clients
Private sessions
the full fee will be invoiced to you for all cancellations within 24 hours of the appointment.
Day (or a part of it) and weekend workshops
for cancellations within two weeks of the workshop, 50% of the total fee will be charged. For cancellations within one week of the event, 100% of the total fee will be charged.
Programs of 3-5 days
for cancellations within one calendar month of the event 50% of the total fee will be charged. For cancellations within 2 weeks of the event, 100% of the total fee will be charged.
Programs of 6 or more days
for cancellations within two calendar months of the event 50% of the total fee will be charged. For cancellations within one calendar month of the event, 100% of the total fee will be charged.
In case of emergencies the workshop fee or tuition fee can be transfered to another workshop of the same type or to a larger program (ie. from a breath weekend to a week program or from the seminar to Level IV) within 12 months. The fee for overnights stays and/or meals will need to be payed again. The tuition fee can also be transfered to another person for the program on the same dates when agreed to by the trainer. These two options are only valid in case the program is given by the same (senior) trainer.
Cancellation by Altractive
In some programs a minimum amount of participants is indicated. For these programs the full fee will be refunded in case of cancellation due to insufficient participants.
In all other cases, Altractive may cancel the program if needed. Paid fees will be refunded or can be transfered to another program when agreed to by both parties. altractive will strive to aknowledge you of the cancellation as soon as possible.
There will be no refund of travel costs already made nor costs for overnight stays in case overnight stays are not included in the program for any of the cases.